This Privacy Policy describes how Space Tower LLC, operating through theonewellness.shop (the "Site", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit the Site, use our services, make a purchase from theonewellness.shop, or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below.

The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.

The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details, including your name, address, phone number, and email address.

• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information, including your username, password, security questions, and other information used for account security purposes.

• Customer support information, including information you choose to include in communications with us, for example when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself.

You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data").

To do this, we may use cookies, pixels, and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Payment processors that collect payment information, such as bank account information, credit or debit card information, and billing addresses, to process payments and fulfill orders.

• Marketing, analytics, advertising, and technology providers that may collect information about your interaction with our Site, emails, advertisements, or Services.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and Cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services and perform our contract with you.

This includes:

• Processing payments.

• Fulfilling orders.

• Sending notifications related to your account, purchases, returns, exchanges, or other transactions.

• Creating, maintaining, and managing your account.

• Arranging shipping.

• Facilitating returns and exchanges.

• Providing features and functionality related to your account and purchases.

We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use.

In such cases, Shopify processes your information in accordance with its own Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes.

This may include sending marketing, advertising, and promotional communications by email, text message, or postal mail, as well as displaying advertisements for products or services.

We may also use your information to personalize the Services and advertising on our Site and other websites.

If you are an EEA resident, the legal basis for these data processing activities may include our legitimate interest in marketing and selling our products pursuant to Art. 6(1)(f) GDPR, where permitted by applicable law.

Where consent is required by law, we will rely on your consent.

Security and Fraud Prevention

We use your personal information to detect, investigate, prevent, or take action regarding potentially fraudulent, illegal, malicious, or unauthorized activity.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure.

We recommend that you do not share your username, password, or other account access information with anyone.

If you believe your account has been compromised, please contact us immediately at support@theonewellness.shop.

If you are an EEA resident, the legal basis for these processing activities may include our legitimate interest in protecting our website, business, and customers pursuant to Art. 6(1)(f) GDPR.

Communicating with You and Service Improvement

We use your personal information to communicate with you, provide customer support, respond to your requests, and improve our Services.

These activities are carried out in our legitimate interests in providing effective customer service, improving our business, and maintaining our relationship with you, where permitted under applicable law.

SMS Marketing and Consent

When you provide your phone number at checkout, through a signup form, or through another method and provide the required consent, you may receive recurring automated promotional and personalized marketing text messages from The1Wellness.

These messages may include cart reminders, promotions, special offers, order-related communications, and other marketing messages.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP to an SMS or by contacting us at:

Email: support@theonewellness.shop
Phone: +1 323 388 4821

We may use third-party service providers, such as Klaviyo, to manage SMS communications.

These providers may process your phone number and related information on our behalf to deliver communications and provide related services in accordance with applicable privacy laws.

Cookies

Like many websites, we use Cookies on our Site.

We use Cookies and similar technologies to operate and improve our Site and Services, including to remember your actions and preferences, provide functionality, run analytics, and better understand how users interact with the Services.

We may also permit third-party service providers and advertising partners to use Cookies and similar technologies on our Site to provide services, measure performance, analyze usage, and personalize advertising.

Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls.

Please keep in mind that removing or blocking Cookies may negatively affect your experience and may cause certain features or functionality of the Services to work incorrectly or become unavailable.

Blocking Cookies may also not completely prevent the collection or sharing of information with certain third parties, such as advertising partners.

Global Privacy Control

Our website may recognize the Global Privacy Control ("GPC") signal, where required by applicable law.

GPC enables users to communicate certain privacy preferences through their browser or device.

Where applicable, if we receive a valid GPC signal, we may treat it as a request to opt out of certain sharing, selling, or targeted advertising activities for the associated browser or device.

If we are able to associate the device sending the signal with a Shopify account, we may also apply the opt-out request to that account where required.

Other than Global Privacy Control and where not otherwise required by applicable law, we may not recognize other "Do Not Track" signals sent from your browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for purposes related to providing the Services, operating our business, fulfilling contracts, complying with legal obligations, and other purposes described in this Privacy Policy.

Such circumstances may include sharing information:

• With vendors and service providers that perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.

• With business and marketing partners that provide advertising, analytics, marketing, and related services.

• When you direct us, request us, or otherwise consent to our disclosure of information to third parties.

• With shipping and fulfillment partners to deliver products to you.

• Through your use of social media widgets, integrations, or third-party login tools.

• With our affiliates or companies within our corporate group where applicable.

• In connection with a business transaction such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

• To comply with legal obligations, subpoenas, court orders, search warrants, regulatory requests, or similar legal processes.

• To enforce applicable terms, policies, or agreements.

• To protect our Services, rights, property, users, customers, employees, or others.

Categories of Personal Information We May Disclose

During the preceding 12 months, depending on how users interacted with our Services, we may have disclosed categories of personal information such as:

• Identifiers, including basic contact details and certain account or order information.

• Personal information categories described in applicable customer records laws.

• Commercial information, including order information, purchase history, shopping activity, and customer support information.

• Internet or other electronic network activity, including Usage Data.

• Approximate geolocation information derived from an IP address or similar technical measures.

Categories of Recipients

Recipients may include:

• Vendors and third parties that perform services on our behalf.

• Internet and technology service providers.

• Payment processors.

• Fulfillment and shipping partners.

• Customer support providers.

• Data analytics providers.

• Business and marketing partners.

• Affiliates.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by applicable law.

Sale, Sharing, and Targeted Advertising

Depending on applicable law, certain disclosures of personal information for advertising and marketing purposes may be considered a "sale" or "sharing" of personal information or processing for "targeted advertising".

Where applicable, categories of personal information involved may include:

Identifiers

Information such as your name, email address, phone number, online identifiers, or similar contact information.

Commercial Information

Information relating to products or services viewed, considered, or purchased.

Usage Data

Information regarding your interaction with the Site, advertisements, communications, or Services.

These categories of information may be disclosed to business, advertising, analytics, and marketing partners where permitted by applicable law.

Where required, we provide mechanisms for you to opt out of such processing.

Third Party Websites and Links

Our Site may provide links to websites, services, applications, or online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.

We do not control and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information that you provide in public or semi-public areas, including information shared through third-party social networking platforms, may be visible to other users and may be used by third parties.

Our inclusion of a third-party link does not necessarily imply endorsement of that third party or its content, products, services, owners, or operators.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the contact information below to request deletion where applicable.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system or transmission method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

Information transmitted to us through insecure communication channels may be vulnerable during transmission.

We recommend that you do not use insecure channels to communicate sensitive or confidential information.

The length of time we retain personal information depends on several factors, including whether we need the information to:

• Maintain your account.

• Provide the Services.

• Process and document transactions.

• Comply with legal, tax, accounting, regulatory, or reporting obligations.

• Resolve disputes.

• Prevent fraud.

• Enforce contracts, terms, or policies.

• Protect our legal rights.

When personal information is no longer required for the purposes for which it was collected, we may delete or anonymize it in accordance with applicable law.

Your Rights

Depending on where you live, you may have some or all of the rights described below regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

We may decline a request where permitted by applicable law.

Right to Access / Know

You may have the right to request access to personal information we hold about you, including information about how we use and disclose your information.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of certain personal information we hold about you in a portable format and, where applicable, request that it be transferred to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on applicable law, you may have the right to direct us not to sell or share your personal information or to opt out of processing for targeted advertising.

Restriction of Processing

You may have the right to request that we stop or restrict certain processing of your personal information.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

Appeal

You may have the right to appeal a decision we make regarding your privacy request where applicable law provides such a right.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe link included in those emails.

If you opt out of promotional communications, we may still send you non-promotional communications, such as messages regarding your account, purchases, orders, returns, security, or other transactions.

For SMS marketing, you may opt out by replying STOP to a marketing text message.

Exercising Your Rights

You may exercise applicable privacy rights through mechanisms provided on our Site or by contacting us at:

support@theonewellness.shop

We will not discriminate against you for exercising rights available to you under applicable privacy law.

We may need to collect additional information from you to verify your identity before processing your request.

This information may include your email address, account information, order information, or other information reasonably necessary to verify your identity.

Where applicable law permits, you may designate an authorized agent to make a privacy request on your behalf.

Before accepting such a request, we may require proof that you have authorized the agent to act on your behalf and may require you to verify your identity directly with us.

We will respond to valid privacy requests within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

Residents of the European Economic Area may also have the right to lodge a complaint with the supervisory authority responsible for data protection in their country.

International Users

Your personal information may be transferred, stored, or processed outside the country where you live.

Your information may also be processed by our employees, contractors, service providers, vendors, and partners located in other countries.

Where personal information is transferred from the European Economic Area, United Kingdom, or another jurisdiction that restricts international data transfers, we may rely on recognized legal transfer mechanisms where required.

These mechanisms may include the European Commission's Standard Contractual Clauses, applicable UK transfer mechanisms, adequacy decisions, or other legally recognized safeguards.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or your personal information, or if you would like to exercise any rights available to you, please contact us:

Space Tower LLC
Email: support@theonewellness.shop
Phone: +1 323 388 4821
Address: 75 East 920 North, Santaquin, UT 84655, United States
Website: theonewellness.shop

For purposes of applicable data protection laws, and unless explicitly stated otherwise, Space Tower LLC is the data controller of your personal information.